FAQ

Our extensive FAQ below should hopefully answer any questions you may have regarding your visit to Crocodiles of the World. However if you can’t find the information you’re looking for, please do contact us directly.

Please also see our visitor update  which specifically refers to COVID-19 restrictions.

 

We look forward to welcoming you to Crocodiles of the World.

 

FAQ2

What are your opening times?

Crocodiles of the World is open seven days a week from 10am all year round including Bank Holidays; we are closed on Christmas Day. Last entry to the zoo is an hour before closing time.  Read more about opening times.

Do I need to print my e-ticket?

You are welcome to print your e-ticket, but if you have a mobile device you can simply show the email confirmation email with your booking number. This is better for the planet too.

Who does the concessionary rate apply to?

The concessionary rate applies to anyone aged 65 or over, people with disabilities and their carers. Read more about admission prices.

How do I get to Crocodiles of the World?

You can come by car, coach, bike, or on foot. Our new address is Burford Road, Brize Norton, Oxfordshire. If you are using a satellite navigation system, please enter the postcode OX18 3NX to find us. Crocodiles of the World has ample car parking, which is available free of charge. There is a disabled parking bay near the zoo’s main entrance. Read more about how to get here.

Is the zoo suitable for people with disabilities?

The zoo is accessible for people with disabilities and wheelchair users. The paths are generally concrete and there is level or ramped access to most buildings. We should point out that there are two steps into the alligator building, which we are looking to resolve and make accessible for wheelchair users. The Crocodile House is easily accessible for wheelchairs, and there is an outside wheelchair ramp to access the deck walk that allows full viewing of the Nile crocodiles, Siamese Crocodiles and Saltwater crocodiles (the inside slopes to this deck are quite steep for wheelchairs, so we recommend using the outside ramp).  We are pleased to offer accessible toilet facilities, including a changing facility equipped for people with disabilities and wheelchair users. If you’re unsure or have any questions, please contact us.

Is the zoo suitable for pushchairs and buggies?

The zoo is entirely pushchair and buggy friendly. The paths are generally concrete and there is level or ramped access to most buildings. We should also add that the inside slopes leading to the deck walk in the Crocodile House are rather steep, so it is best to use the outside ramp to access the higher level. Access to the adult American alligators has two steps. We are pleased to offer accessible toilet facilities, including a baby changing facility. All we ask is that you don’t leave your buggies obstructing the walkways. Thank you.

Can we bring our dog to the zoo?

We regret that we are unable to allow dogs into the zoo, as they may distress our animals. There is very little shade in our car park so we recommend that pets are left at home. Assistance dogs are permitted at the zoo, although they are not allowed in the crocodile house. If you’re unsure or have any questions, please contact us.

Can we buy a season ticket to the zoo?

Yes, season tickets are now available to buy. It means you can come as many times as you like in a year for no extra charge. Season tickets are available at the zoo’s front desk and online. Read more about season ticket prices.

How do you make a group booking?

If you would like to make a group booking please contact the zoo’s front desk on 01993 846353 or email info@crocodilesoftheworld.co.uk.

How do you enquire about private functions and events?

If you are looking for a truly unique venue then Crocodiles of the World is the answer. For more information please contact the zoo’s front desk on 01993 846353 or email info@crocodilesoftheworld.co.uk.

What animals will I be able to see at Crocodiles of the World?

We’re home to more than 100 crocodiles, alligators and caimans from 18 different species of crocodilian. Crocodiles of the World is also home to monitor lizards, snakes, turtles, tortoises, and other reptiles, and even fish. Read more about our animals here.

When are the animals fed?

That varies. You can see some of our animals being fed as part of the daily zoo schedule. However, the importance that we all place on animal welfare means that feeding displays may be subject to cancellation or be postponed at short notice. Information about feeding displays and times will be displayed near the zoo’s front desk. *We are not currently doing ‘public talks’ but you will see our keepers carrying out their daily duties.

Can I feed the animals? Is it possible to hold any of the animals?

At some of our experiences there is the option to feed and handle some reptiles. The animals that we use are accustomed to these routines and will be selected on the day. Animals will be chosen at our discretion putting animal welfare before anything else. To avoid becoming dependent on humans, we ensure that physical contact with the animals is kept to a minimum. In addition, all crocodiles are wild animals – they are extremely dangerous and all have a powerful bite. They will protect their territory if they feel threatened. There are barriers around the zoo to ensure our visitors’ safety and we ask that, during your visit, you stay safely behind these barriers whilst enjoying watching the crocodiles.

 

Our keeper experiences which enable you to learn more about our animals and get closer to them in a safe and controlled way, take a look at our keeper experiences here.

What if I need to go out and come back in again?

You can re-enter as many times as you like on the day, as long as you get your hand stamped at the zoo’s front desk.

Is there a picnic area?

Yes, you are welcome to bring picnics to the zoo and there is an outdoor picnic area with benches and tables at the zoo, next to the play area.

Does the Croc Cafe serve hot and cold food?

Yes absolutely. We are pleased to provide delicious hot and cold meals and snacks at the Croc Cafe, as well as drinks and refreshments. On weekends and during school holiday periods, we operate two cafes onsite, so there is ample opportunity to get a meal or hot drink without a long wait. Of course, during busier times, we would recommend staggering meal times to avoid the busy lunch-time rush and longer waiting times.

Do you offer raffle prizes?

For further information on how to request a raffle prize please visit our specific raffle prize request page.

Can I smoke in the zoo?

Crocodiles of the World is a smoke-free facility, including vaping. If you exit the zoo to smoke, please have your hand stamped for re-entry when you return.

Can I work at Crocodiles of the World?

Yes, there are opportunities to work and volunteer at Crocodiles of the World. Read more about jobs and volunteering opportunities.

Do Crocodiles of the World do anything to help crocodiles in the wild?

One of our focuses is to play a significant role nationally and internationally in crocodile research and conservation. Read more about our conservation work, and crocodile conservation work generally.

Any further questions?

If you need any further assistance or have queries regarding your visit, please contact us.

Any Questions?

If you have any questions, please read our FAQ page which may have the information you need. If you need any further assistance or have queries regarding your visit, please contact us.