Your frequently asked questions

Please take the time to read these FAQs before your visit – we hope you find them helpful.

If you have a question that isn't answered here, please get in touch using the contact us page and we will be happy to help you.

Introduction

Q1. Is Crocodiles of the World open to the general public?

The centre is open to the public by arrangement only. This can be done in several ways, please see our Visit us page. Please call 01993 706990 to arrange a visit.

Q2. How much notice do I need to give when booking my visit to the centre?

Please call 01993 706990 to arrange a visit. Depending on availability we will arrange your visit at a convenient time.

Q3. How much does it cost to come to the centre?

The prices to come into the centre vary depending on the event and whether you are an adult, child or entitled to a concession.

Parking is free. For more information please call 01993 706990 or contact us.

Q4. How do I get to Crocodiles of the World?

The centre is easily accessible by road and public transport. There is a small car park immediately outside our entrance for guided tours, etc. and parking is free.

Please note we no longer use a shuttle service for our Sunday open days. The Car Park for the zoo is 400 yards from the entrance and is located on a small industrial estate next to to the zoo. Car parking is free and will be clearly signposted.

Check out the Contact us page for more information.

Q5. What time does the zoo open?

The zoo is open daily by arrangement throughout the year from 9am, closed Christmas Day and Boxing Day.

The zoo is open to the general public every Sunday from 9am to 4.30pm, closed Christmas Day and Boxing Day.

Q6. Is it far to walk around the centre?

Although the building exceeds 4000 square foot, most of this space is for the crocodiles. The centre has more than 20 enclosures and is home to more than 60 crocodiles. A guided tour with an experienced member of staff takes approximately 1.5 hours.

On Sundays we have limited numbers to ensure everyone has a comfortable and enjoyable visit.

Q7. Can I bring a wheelchair?

The centre is partially accessible for wheelchair users. All visitors are advised that there are uneven and cracked floors throughout the centre, with a risk of tripping. Wheelchair users are strongly advised to pre-book in advance.

If you're unsure or have any questions, please contact us.

Q8. Is there an admission charge for carers?

Carers are charged at concessionary rate.

Q9. Can I bring a group to the centre?

We welcome groups of all sizes at the centre and have group admission prices. For more information please call 01993 706990 or contact us.

Q10. Is there anywhere to store our belongings?

There is storage room available at the centre but all possessions are left at owners own risk.

Q11. Is there an indoor picnic area?

We currently have no picnic area. Please contact 01993 706990 if you require further information.

Q12. Is there an ATM at Crocodiles of the World?

The centre does not have an ATM at present.

Q13. Is smoking allowed within Crocodiles of the World?

Smoking is only permitted outside. You are not able to smoke inside the centre or in any of the indoor animal areas.

Q14. What animals will I be able to see at Crocodiles of the World?

At present, we care for 12 crocodile species:

Alligatoridae (7 species)

Crocodylidae (5 species)

We also have a selection of other reptile species including crocodile monitor lizard, reticulated python, Meller’s chameleon, pig-nosed turtle, yellow-bellied sliders and an alligator snapping turtle.

Q15. How many crocodiles do you have?

At present, we care for more than 50 crocodiles, but the collection is always growing!

All the crocodile enclosures are in the area of the centre to which our visitors have access. There is a section of the rescue centre which is out of sight and small areas within most enclosures where the crocodiles can hide away to rest, and in order to give new arrivals the chance to settle in.

Q16. Can I feed the animals? Is it possible to hold any of the animals?

At some of our events there is the option to feed and handle some reptiles. The animals which we use get accustomed to these routines and will be selected on the day. Animals will be chosen at our discretion putting the animals welfare first, before anything else.

To avoid becoming dependent on humans, we ensure that physical contact with the animals is kept to a minimum. In addition, all crocodiles are wild animals, they are extremely dangerous and all have a powerful bite. They will protect their territory if they feel threatened. There are barriers around the site to ensure our visitors’ safety and we ask that, during your visit, you stay safely behind these barriers whilst enjoying watching the crocodiles. The staff are always willing to spend time with visitors to answer any questions they may have.

Q17. Can I adopt an animal at Crocodiles of the World?

Anyone can join the adopt a crocodile for as little as £25. Check out the Adoptions page for more information.

Q18. Does Crocodiles of the World have a volunteer programme?

Full details of volunteering opportunities available will be detailed via the Jobs section of the website.

Q19. Can I do work experience at Crocodiles of the World?

We do have limited work experience opportunities available but we have very specific requirements. Full details of opportunities available will be detailed via the Jobs section of the website.

Q20. Does Crocodiles of the World do anything to help animals in the wild?

Crocodiles of the World is devoted to the worldwide conservation of crocodiles, alligators, caiman and their habitats. The centre receives no funding other than money raised from open days, school and group visits. We run conservation and breeding programmes from the centre and work with international crocodile groups to conserve crocodiles and their environment and promote sustainability.

Programs we support include: Crocodile Specialist Group, Tomistoma Task Force, Gharial Conservation Alliance and Chinese Alligator Fund.

Any more questions?

If you have any questions not covered above, please call 01993 706990 or contact us.