Your questions answered

Introduction

Please take the time to read these FAQs before your visit – we hope you find them helpful.

If you have a question that isn't answered here, please get in touch using the contact page and we will be happy to help you.

Your questions

• Is Crocodiles of the World open to the general public?
• How much notice do I need to give when booking a visit?
• How much does it cost to visit the zoo?
• How do I get to Crocodiles of the World?
• What time does the zoo open?
• Is it far to walk around the centre?
• Can I bring a wheelchair?
• Is there an admission charge for carers?
• Can I bring a group to the zoo?
• Is there anywhere to store our belongings?
• Is there a picnic area?
• Is there an ATM at Crocodiles of the World?
• Is smoking allowed within Crocodiles of the World?
• What animals will I be able to see at Crocodiles of the World?
• How many crocodiles do you have?
• Can I feed the animals? Is it possible to hold any of the animals?
• Can I adopt an animal at Crocodiles of the World?
• Does Crocodiles of the World have a volunteer programme?
• Can I do work experience at Crocodiles of the World?
• Do you do anything to help crocodiles in the wild?

Q1. Is Crocodiles of the World open to the general public?

At present Crocodiles of the World is open to the general public every Saturday and Sunday between 10am and 5.00pm. Numbers are limited and tickets can be purchased online, by phone or in person. Read more …

Groups, schools, clubs and societies, youth organizations, and other groups can book and arrange personalised guided tours from Monday to Saturday - advance booking is subject to availability, so please book early.

Crocodile keeper experiences, guided zoo tours and birthday parties can also be booked in advance. Please see our visitor information page for details.

Q2. How much notice do I need to give when booking a visit?

Please call 01993 706990 to arrange a visit. Depending on availability we will arrange your visit at a convenient time.

Q3. How much does it cost to visit the zoo?

The prices to visit the zoo vary depending on the event and whether you are an adult, child or entitled to a concession. Please see our prices page for more information.

Parking is free. For more information please call 01993 706990 or contact us.

Q4. How do I get to Crocodiles of the World?

The zoo is easily accessible by road and public transport. There is a small car park immediately outside our entrance and parking is free.

Please see the directions page for more information.

Q5. What time does the zoo open?

At present Crocodiles of the World is open to the general public every Sunday between 9am and 4.30pm. Numbers are limited and tickets can be purchased online, by phone or in person. Read more …

Groups, schools, clubs and societies, youth organizations, and other groups can book and arrange personalised guided tours from Monday to Saturday - advance booking is subject to availability, so please book early.

Crocodile keeper experiences, guided zoo tours and birthday parties can also be booked in advance. Please see our visitor information page for details.

Q6. Is it far to walk around the centre?

Although the zoo exceeds 4000 square foot, most of this space is for the crocodiles.

The zoo has more than 20 enclosures and is home to more than 80 crocodiles. A guided tour with an experienced member of staff takes approximately 1.5 hours.

On Sunday open days we have limited numbers to ensure everyone has a comfortable and enjoyable visit.

Q7. Can I bring a wheelchair?

The zoo is partially accessible for the disabled and wheelchair users.

All visitors are advised that there are uneven and cracked floors throughout the zoo, with a risk of tripping. Some walkways are not suitable for wheelchair users or those with access difficulties. Wheelchair users are strongly advised to pre-book in advance.

There are accessible toilets at the zoo but these are not fully equipped for the disabled and wheelchair users. If you're unsure or have any questions, please contact us.

Q8. Is there an admission charge for carers?

Disabled guests are entitled to receive the appropriate concession admission rate.

Q9. Can I bring a group to the zoo?

We welcome groups of all sizes at the zoo. For more information please see our visitor information page or contact us.

Q10. Is there anywhere to store our belongings?

There is storage room available at the zoo but all possessions are left at owners own risk.

Q11. Is there a picnic area?

There is a grassy outdoor picnic area with benches and tables at the zoo.

Q12. Is there an ATM at Crocodiles of the World?

The zoo does not have an ATM at present.

Q13. Is smoking allowed within Crocodiles of the World?

Smoking is only permitted outside. You are not able to smoke inside the zoo or in any of the indoor animal areas.

Q14. What animals will I be able to see at Crocodiles of the World?

At present, we care for 12 crocodile species:

Alligatoridae (7 species)

• Chinese Alligator
• American Alligator
• Cuvier's Dwarf Caiman
• Schneider's Dwarf Caiman
• Spectacled Caiman
• Broad-snouted Caiman
• Black Caiman

Crocodylidae (5 species)

• Morelet's Crocodile
• Nile Crocodile
• Cuban Crocodile
• Siamese Crocodile
• Dwarf Crocodile

We also have a selection of other reptile species including African Spurred Tortoise, Alligator Snapping Turtle, Argentine Side-necked Turtle, Asian Water Monitor, Crocodile Monitor, Green Iguana, Meller's Chameleon, and Yellow Bellied Slider.

Q15. How many crocodiles do you have?

At present, we care for more than 60 crocodiles, but the collection is always growing!

All the crocodile enclosures are in the area of the centre to which our visitors have access. There is a section of the rescue centre which is out of sight and small areas within most enclosures where the crocodiles can hide away to rest, and in order to give new arrivals the chance to settle in.

Q16. Can I feed the animals? Is it possible to hold any of the animals?

At some of our events there is the option to feed and handle some reptiles. The animals which we use are accustomed to these routines and will be selected on the day. Animals will be chosen at our discretion putting the animals welfare before anything else.

To avoid becoming dependent on humans, we ensure that physical contact with the animals is kept to a minimum. In addition, all crocodiles are wild animals - they are extremely dangerous and all have a powerful bite. They will protect their territory if they feel threatened. There are barriers around the zoo to ensure our visitors' safety and we ask that, during your visit, you stay safely behind these barriers whilst enjoying watching the crocodiles.

The zoo staff are always approachable and willing to spend time with visitors to answer any questions they may have.

Q17. Can I adopt an animal at Crocodiles of the World?

Anyone can adopt an animal: individuals, families, schools, clubs or companies. Adoptions run for twelve months and can be taken out at any time of the year - making an ideal birthday, Christmas, anniversary or even Valentine present!

For more information on adopting animals, check our the adoptions page.

Q18. Does Crocodiles of the World have a volunteer programme?

For details of volunteering opportunities, please check the jobs section of our website.

Q19. Can I do work experience at Crocodiles of the World?

We do have limited opportunities for work experience placements available but we have very specific requirements. Full details of opportunities available will be detailed via the jobs section of our website.

Q20. Do you do anything to help crocodiles in the wild?

Crocodiles of the World seeks to increase communication, education, and public awareness of crocodiles and crocodile conservation. We serve as a visitors centre, where people can learn about crocodiles and see many species up close and in complete safety.

We run conservation and breeding programmes from the zoo and work with international crocodile groups to conserve crocodiles and their environment and promote sustainability.

Programs we support include: Crocodile Specialist Group, Tomistoma Task Force, Gharial Conservation Alliance and Chinese Alligator Fund.

Any more questions?

If you have any questions not covered above, please call 01993 706990 or contact us.