Plan your education visit
Once you've made a provisional booking, you can arrange your free pre-visit.
Simply contact us to book to book a convenient time and a staff member will be on hand to discuss what is important to you in ensure your visit is a success.
We will do all we can to make your visit run smoothly, as well as being fun, informative, and safe.
Risk assessment
Click below to download a risk assessment form (Adobe PDF, 138K).
Download the Risk Assessment ![]()
- Schools will remain responsible for children when visiting the zoo in organised school trips and are encouraged to undertake their own risk assessment.
- It is the responsibility of teachers and group leaders to supervise the children at all times.
This information is also given in the guidelines on the booking form that all visiting groups must sign to say they agree to comply with.
Pre-visit information
Use the link below to download a helpful pre-visit guide (Adobe PDF, 166K) to find out more how to get here and details of our facilities.
Download the Pre-visit Guide ![]()
Any questions?
For more information, please read our FAQs page.
Contact us
If you have any questions not covered here, please call 01993 706990 or contact us.
What to expect?
Highlights include:
- Explore the zoo's exciting "hands-on" living classroom
- Incredible underwater viewing zone!
- Dedicated classroom space
- Interactive and exciting learning sessions
- Outdoor picnic area
- Accompanying staff admitted free of charge on a ratio of 1 to every 6 pupils
Don't forget your camera – there are plenty of photo opportunities!